Frequently Asked Questions

We offer a 30-day return policy for all full-priced items. Items must be in their original condition with tags attached and in the original packaging. Sale items are final sale and cannot be returned. Please visit our Returns & Exchange page for detailed instructions.

Standard shipping typically takes 3-5 business days within India. Express shipping (1-2 business days) is available at checkout for an additional fee. International shipping times vary by destination and typically take 7-14 business days.

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout. Please note that customs duties and taxes may apply and are the responsibility of the customer.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order by logging into your account and visiting the 'My Orders' section. If you checked out as a guest, use the tracking link sent to your email.

We accept all major credit and debit cards (Visa, Mastercard, American Express, RuPay), UPI, Net Banking, and digital wallets like Google Pay, PhonePe, and Paytm. We also offer Cash on Delivery (COD) for select pin codes.

Orders can be canceled within 2 hours of placement. To cancel, please contact our customer service team immediately. Once an order has been processed for shipping, it cannot be modified or canceled. Please refer to our cancellation policy for more details.

We provide a detailed size guide on each product page. Please refer to the 'Size Guide' link next to the size selector. We also recommend checking the product description for specific fit notes. If you're between sizes, we suggest sizing up for comfort.

We're sorry to hear that! Please contact us within 48 hours of delivery with your order number and photos of the issue. We'll arrange a replacement or refund immediately. All defective items are eligible for free returns.

Yes, we have stores in Gurugram, Delhi, Mumbai, and Chandigarh. Visit our 'Our Stores' page for addresses and directions. You can also check store availability on the product page.

Care instructions vary by product. Please check the product label for specific care guidelines. Generally, we recommend spot cleaning or dry cleaning for most items. Avoid direct sunlight and store in a cool, dry place.